Edit
This job is expired

Guest Relations Officer (Chinese Speaking)

  • Flacq
  • 10,000 - 20,000
  • Permanent
  • Added 13/09/2017 
  • Closing 22/09/2017
  • Girish BOYRAMBOLI

Description

To provide a warm welcome and personalised service to guests, and handle guests’ requests for information and services during their stay, whilst promoting the facilities and services offered at the Hotel

 

  • Actively participates in the provision of excellent service to guests.
  • Welcomes guests in a friendly and professional manner, presents them with a cold towel and offers them a drink, and accompanies them to their room.
  • Ensures that hostesses of respective children’s club meet children.
  • Meets guests upon their departure.
  • Provides any necessary assistance to guests with special needs.
  • Interacts with guests on a daily basis, listens to their requests and feedback during their stay and takes initiative to achieve service excellence.
  • Handles customer complaints efficiently through appropriate interaction and/or referral to the Guest Relations Manager.

LUX* Belle Mare

LUX* Belle Mare

 
Advertise with Us
Help

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close