Front Office Supervisor / Shift Leader
- Riviere du Rempart
- Negotiable
- Permanent
- Added 25/09/2017
- Closing 09/10/2017
To supervise and assist daily Front Office operations.
- To supervise and assist daily FO operations.
- Responsible for arrival & departure.
- To ensure that Reception shifts are run efficiently, providing outstanding guest service, assisting Guest Service Agents and maintaining a calm, professional environment at all times
- To ensure that no information regarding guest names, details or room numbers is given to unauthorized persons
- Ensure unidentified persons are not allowed access to guest rooms
- Security of payments
- Prepare documentation for daily business
- Ensure prompt, efficient and courteous reception of guests
- Full awareness of current daily status of Hotel
- Be aware of daily functions, events, VIP and group arrivals