Front Office Officer

Veranda Grand Baie Hotel and Spa is looking for passionate and talented candidates to join the Team ! Candidates residing in North, Port Louis, lower/higher Plaine Wilhems or East will be considered.

SC level or equivalent, professional training and experience

2 Years experience in a related position                                                                                               

Fluent both in English and French, a third language would be an advantage

Offer guests a friendly and efficient service at all times and operates the telephone system as per standards and be responsible for the collection & verification of all revenues from different POS (for night audit)

Arrange with porter for collection of luggages upon departure of Guests and arrange whenever necessary, transport for Guests to airport

Prepare guest’s invoice and receive payment for settlement of accounts before checkout

Check all bookings / sales from all departments (telephone, garage, health club, etc.), reconcile and balance these with the sales report from the departments

Comply with all the sustainability commitments and practices implemented within business units