Food & Beverage Services Supervisor - Shandrani Beachcomber Resort & Spa

Supervise and coordinate the activities of F&B staff, ensuring excellent customer service and adherence to company policies.

Main responsibilities:

• Supervise and coordinate the activities of F&B staff, ensuring excellent customer service and adherence to company policies;

• Assist in recruiting, training, and evaluating new staff members;

• Oversee guest reservations, seating arrangements, and special requests;

• Maintain clean and organized dining areas, enforcing hygiene and safety regulations;

• Handle customer inquiries, concerns, and complaints, striving to resolve issues promptly;

• Uphold a positive and professional attitude to create a motivating work environment.

Qualifications and profile:

• Previous experience in a supervisory role within the Food & Beverage industry is preferred;

• Excellent communication and interpersonal skills;

• Fluent in English and French, both written and oral;

• Strong organisational abilities and attention to detail;

• Ability to handle high-pressure situations and resolve conflicts;

• Proficiency in basic computer applications;

• A passion for delivering exceptional guest experiences;

• Pleasant and Outgoing personality;

• Desire to work in a team and strong willingness to bring his or her own contribution towards the realisation of his or her departmental objectives;

• Readiness to perform odd hours of work, including working on Sundays, public holidays and cyclonic days.