FRONT OFFICER (CAÑA)

The Front Officer is responsible for delivering excellent customer service, managing bookings and client inquiries, supporting sales and social media activities, performing administrative and facility-quality tasks.

Job Profile

The Front Officer is responsible for delivering excellent customer service, managing bookings and client inquiries, supporting sales and social media activities, performing administrative and facility-quality tasks, and assisting with events to ensure a smooth and engaging experience for members and visitors at Caña.

Main duties & responsibilities:

• Provide assistance and information to club visitors & clients and effectively as per the Standard of Procedures
• Assist in the smooth running of the club’s operations where all aspects of the guest and players visit and experience are delivered to the highest level
• Record payments on the dedicated system and ensure that cash handling procedures are followed strictly
• Participate in achieving daily sales target of the club’s sport items
• Relay calls to the concerned personnel
• Handle all incoming and outgoing telephone calls on behalf of the relevant personnel, as required.
• Communicate whenever necessary with personnel who are using cellular phones
• Ensure that all registered or express mail is treated as per requirements by filing the appropriate records and making follow up thereafter
• Receipt of letters from the postman and reporting promptly to reporting line
• Receive and despatch  letters/faxes/parcels within the company’s departments whenever required
• Monitor daily operations to ensure all front office activities are carried out in accordance with established standards.

 Candidate profile:

•  Minimum HSC or equivalent required
• At least 1 to 2 years of experience in similar position
• Experience in a club, or hospitality environment is an advantage
• Strong communication, interpersonal, and organisational skills
• Courteous, approachable, and service-oriented attitude

 How to Apply?

Please send your application to the Human Resource Business Partner, Terragri Ltd, Beau Plan Business Park, Pamplemousses or contact us on 204 0808. The closing date is the 9th January 2026.

We thank you for your interest. The Company will only contact candidates whose qualifications match the role. If you don’t hear from us within 6 weeks, please consider your application unsuccessful.

The Company reserves its rights not to make any appointment following this vacancy advert.

Terra Group is an equal opportunity employer, committed to diversity and inclusion for all individuals.