F&B HOSTESS

Join St. Regis Le Morne Resort Mauritius , where world-class hospitality, professional growth, and stunning natural beauty converge.

Key Responsibilities

1. Reservation Management

   • Review the reservation book to identify all bookings for the upcoming meal period.

   • Enter all new reservations directly into the reservation book to ensure accuracy and consistency.

2. Reservation Allocation

   • Distribute reservations evenly among all servers to ensure a balanced workload.

   • Communicate all relevant guest information to the assigned server, including special occasions (e.g., birthdays, anniversaries), and specific requests (e.g., discreet billing, dietary restrictions, or other notable instructions).

3. Party Notification

   • Inform the supervisor immediately of any reservations or walk-in parties of more than six guests.

4. Coordination with Kitchen

   • Confirm the daily specials with the kitchen team prior to the beginning of the shift to ensure accurate communication with guests.

5. Guest Interaction

   • Respond accurately and professionally to all guest inquiries.

   • Maintain comprehensive knowledge of the restaurant’s menu and pricing, including daily specials, to provide informed and confident assistance.

6. Guest Seating

   • Escort guests to their reserved or preferred table, ensuring seating is done in accordance with restaurant standards and guest preferences.

7. Menu Presentation

   • Ensure all food and beverage menus are clean, presentable, and updated before each service.

8. Service Support

   • Assist the service team with both beverage and food service as needed.

   • Support the clearing and resetting of tables in a quiet and efficient manner.

9. Product Knowledge

   • Maintain up-to-date knowledge of all menu offerings, including ingredients and preparation methods, to support both guest interactions and service staff.

10. Tray Handling

• Carry food and beverage trays safely to prevent spills or breakages.

11. Order Accuracy

• Complete all order dockets clearly and accurately, ensuring correct transmission of guest requests to the kitchen and bar.

12. Additional Duties

• Perform any other duties as directed by the supervisor or management team.

Preferred Qualifications

Related Work Experience - Min 1 year of related work experience

Supervisory Experience - No supervisory experience is required