Executive Housekeeper

Kindly note that the advert is open to Chinese Nationals exclusively.

LUX* Resorts & Hotels is one of the four distinctive brands of The Lux Collective. LUX* Resorts & Hotels helps people to celebrate life by delivering consistently on the promise of a different kind of luxury - whether on the Beach, in the City or in Nature - hospitality that is Lighter, Brighter.

LUX* Chongzuo, Guangxi (74 Keys) is located in the Mingshi Village, Daxin County in Chongzuo City about 37 kilometres away from the well-known Detian Transnational Waterfall and about 210 kilometres away from the capital city of Guangxi Zhuang, an autonomous region in southern China.

LUX* Chongzuo, Guangxi is projected to open in two phases and the first phase will be in January 2021.

The incumbent will be responsible to:

• Manage the resort’s Housekeeping and Laundry Teams whilst ensuring the effective and smooth day-to-day operations of the department in order to exceed Guest, inter-departmental and Team Members’ expectations.
• Ensure that occupied and vacant rooms as well as public areas have been efficiently cleaned and serviced to the Brand’s standards.
• Ensure compliance to Health & Safety regulations and Brand’s Standard Operating Procedures.
• Conduct daily housekeeping operations meetings including but not limited to pre-shift briefings as well as attend and co-facilitate monthly departmental meetings.
• Efficiently handle Guests queries and concerns and follow through on required actions.
• Develop knowledge and competencies of subordinates by providing on-the-job training and coaching.
• Actively participate in the preparation of budgets and manage the costs of the Housekeeping operations.