Assist in all the Kitchen operations as per SOPs Supervise the performance of the outlet TM and carries out routine inspections Conduct interviews, selection and recruitment of team members
Take part in training and implement accordingly
Identify departmental trainers, assign training responsibilities and meet with departmental trainers monthly
Develop and implement training plans for the Department together with HR/Training department
Act as a coach
Ensure that discipline prevails within the team and communicates any disciplinary issues to HR
Build efficient team by taking interest in their welfare, safety and development
Ensure Guests’ / Repeaters’ satisfaction at all times and be totally aware of their preferences
Ensure high level of quality services are delivered to guests at all times
Ensure that the staff cost budget is strictly adhered to and managed on a monthly basis