The E-Commerce Executive assists the Revenue Manager in the development of a consistent e-commerce strategy by consolidating and maintaining up permanently the rates and availability, conducting online and generating daily/weekly reports.
Responsibilities and duties:
The position shall include,but not limited to the following areas and activities. At the Management’s discretion, direction may be given for tasks outside the scope of work described.
- Provide administrative and analytical support to the Revenue Manager to optimize the revenue of Constance Hotels properties and ensure that they are in line with the market.
- Collect, integrate and study online market and competition data on a daily basis.
- Assist the Revenue Manager in the development of a consistent e-commerce strategy for each one of the properties, consolidating the rate and availability parity across channels.
- Maintain up to date availability, rates and promotions in the group's Channel Manager system (SynXis)
- Act as the main contact person within the group for CMS related issues, being able to communicate effectively with both CRO and the properties.
- Maintain up to date availability, rates and promotions in the partners different extranet.
- Assist the Revenue Manager in the elaboration of the different reports.
- Run on a monthly basis a comprehensive report on the overall online production.
- Interact with the different involved departments (CRO, Marketing, E Business), to make sure that all online efforts are consistent with the group's strategy.
- Perform these and other duties required.
Requirement and Qualifications:
BSC in Hospitality Management, in E-commerce or Marketing.
3-4 years of experience in a similar role within the hospitality industry, specializing in OTA distribution, revenue management and emerging technologies in hospitality e-commerce, and digital consumer behavior patterns.
Expertise in pricing strategies, channel distribution, and data-driven decision-making.
Excellent communication skills and ability to negotiate effectively with external partners.
Strong analytical mindset with proficiency in e-commerce and hotel distribution platforms.
What We Offer:
- A rewarding experience within a prestigious international hotel group.
- Free cafeteria: Say goodbye to boring lunchboxes! Enjoy free meals to tantalize your taste buds every day.
- Gym facility: No need for a gym membership! Our office comes equipped with a gym to help you stay fit and healthy.
- Dynamic work environment: Join the hustle and bustle! We're a high-energy team where each day brings exciting challenges.
- Transportation: Leave commuting stress behind! Take advantage of our transportation program for a hassle-free journey to work
- Insurance and pension: We've got you covered for the future! With our comprehensive insurance and pension package, you can focus on your career with peace of mind.
- Flexitime: Work on your own terms! Our flexitime policy allows you to balance work and life according to your schedule.