Commercial Officer

To assist the Commercial Manager with data analysis and reporting of the performance of the Jersey cluster as well as broader administrative support to the commercial function. 

The role will support the cluster’s broader commercial strategy from an operational point of view and will support the ongoing execution of relevant commercial deliverables as well as local marketing, thought leadership and brand awareness campaigns.  

As well supporting the Commercial Manager, the role will also work closely with the Chief Commercial Officer, UK, Ireland and Crown Dependencies and other senior stakeholders across all key segments and will also closely interact with the Group marketing and communications team. 

Tasks (what does the role do on a day-to-day basis) 

• Provide administrative support to the Jersey Commercial Manager  
• Create and maintain and regularly validate accurate data reports  
• Assist with regular commercial reporting to various Boards and stakeholders 
• Work proactively and collaboratively with both local and Group colleagues, developing and maintaining effective working relationships  
• Attend and take notes and actions at meetings commercial and other relevant meetings and forums where the Commercial Manager is unable to attend  
• Be knowledgeable or have a keen desire to learn about business activities, products and services  
• Assist with data collection for new business pitches and proposals  
• Assist the Commercial Manager with pipeline management ensuring data is accurate and up to date.  
• Assist the Commercial Manager with local marketing activity, such as, collateral, sponsorship of events and social media activity  

Key competencies for position and level (see Group Competency model) 

• Demonstrates Self-Awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses  
• Interpersonal Savvy – Relating openly and comfortably with diverse groups of people  
• Action Orientated – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm  
• Being Resilient – Rebounding from setbacks and adversity when facing difficult situations  
• Plans and aligns – Planning and prioritising work to meet commitments aligned with organisational goals 

Key behaviours we expect to see 

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Reliable  
• Ability to influence and use initiative  
• Enthusiastic Team player  
• Methodical and flexible in approach  
• Professional  
• Self-motivated  
• Approachable  
• Accurate  
• Strong inter-personal skills  
• Excellent Organisational skills  
• Resilient with the ability to remain focused in fast paced environment 

Required Experience  

• Knowledge of the Finance Industry in Jersey  
• CRM system knowledge (advantageous)  
• Previous experience working in financial services  
• Ability to prioritise and multi-task  
• Able to work under pressure and within tight deadlines   
• Excellent data analysis and numerical skills  
• Excellent administration skills  
• Excellent organisational skills  
• Working knowledge of Microsoft packages including Excel, Outlook, Powerpoint and Word  
• Attention to detail  
• Ability to demonstrate effective verbal and written communication skills