Clinic Adminstrative Lead

The role is responsible for the effective coordination, administration, and operational support of dental services, ensuring smooth day-to-day functioning, compliance with internal processes, and high standards of patient service.

Key Roles and Responsibilities

• Preparation and management of the monthly duty roster for dentists
• Coordination and organization of transportation arrangements for dental assistants
• Preparation and issuance of quotations for implant, orthodontic, and general dental treatments
• Follow-up on unanswered calls and scheduling of patient appointments
• Preparation and submission of consumable indents to ensure adequate stock levels
• Daily banking and reconciliation of reception cash at the end of each working day
• Compilation and submission of statistical reports from the HIS, including OPD figures and gross and net revenue
• Management of Continuous Quality Improvement (CQI) matters and complaints
• Coordination of on-call dentists and dental assistants, including transport arrangements
• Processing, monitoring, and follow-up of supplier payments
• Overseeing the dental team operations