CUSTOMER SERVICE OFFICER - EXPORT (SPEEDFREIGHT OFFICE - PLAINE MAGNIEN)

Main Duties and Responsibilities - Prepare and keep proper documentation for export - Arrange, book, and confirm cargo space on vessels - Prepare the required report on the export operations - Conduct client visit to check export items/goods

Main Duties and Responsibilities

-      Deal with different stakeholders for movement of shipment and tracking of cargo

-      Prepare and keep proper documentation for export operations 

-      Arrange, book, and confirm cargo space on vessels

-      Process documents, billings, process invoice and execute closing of file

-      Prepare the required report on the export operations

-      Conduct client visit where required to check export items/goods

-      Provide timely and excellent service to clients

-      Handle customer queries and complaints

-      Perform these and other cognate duties as requested

Qualifications, Skills and Experience

-      HSC or equivalent

-      Holder of a valid driving license 

-      Sound knowledge of air freight procedures, documentation & regulations

-      IATA Certification would be an advantage

-      Proficient in MS Office tools and other related software

-      Good communications skills

-      High degree of multi-tasking and time management ability