Issue of payment receipt vouchers and cash sales invoices, preparation of daily banking, monitoring of unpaid cheques and other miscellaneous duties
· Identify whether transaction is credit or cash and process accordingly
· Insert cash sales stamp for cash transaction and issue payment receipt for credit transactions
· Ensure salesperson present a Cash Collection Sheet together with the payment.
· Issue unpaid cheque vouchers before end of month closing and to issue corrective cheque after the cheque is honoured by bank
· Update banking book and prepare deposit vouchers as per daily sales register
· Issue receipt vouchers for direct banking received as per register book
· Filing and labelling
· Keeping record of post-dated cheque.
· To balance float daily
· Ensure cash is locked in safe prior to leaving office
· Responsible for answering incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
· Takes and deliver messages or transfer calls to appropriate section when specific personnel required are unavailable.
· Answer questions about organisation and provides callers with address, directions, and other information.
· Welcome on-site visitor determines nature of business and announces visitors to appropriate personnel.
· Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service.
· Speaks clearly and persuasively in positive or negative situations; listens and gives clarification; respond well to questions.
Qualifications & Requirements.