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CALL CENTER OPERATOR

  • Black River
  • 21,000 - 30,000
  • Permanent
  • Added 10/07/2025 
  • Closing 09/08/2025
  • Nihad Beeharry
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One of our client is looking for Call Center Operator.

 

KEY RESPONSIBILITIES 
  • Answer incoming calls promptly and professionally.
  • Make outbound calls to follow up with customers
  • Assist customers with inquiries, complaints, and technical support.
  • Provide accurate information about services.
  • Record details of customer interactions in the database accurately.
  • Resolve customer issues efficiently, escalating complex problems to appropriate departments.
  • Maintain a high level of customer satisfaction through courteous and effective communication.
  • Follow guidelines to ensure consistent service delivery.

REQUIREMENTS
  • Higher School Certificate
  • Minimum 1 Year Experience in Customer Service / Call Centre
  • Ready to Work on SHIFT SYSTEM, WEEKEND & PUBLIC HOLIDAYS
  • Ability to Multitask
  • IT Literate & Apt to work on CRM software

HELIUM BUSINESS SOLUTIONS LTD

HELIUM BUSINESS SOLUTIONS LTD

 

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