Business Support Executive
- Riviere du Rempart
- Not disclosed
- Permanent
- Added 30/03/2026
- Closing 29/04/2026
Business Support Executive
One of our client is looking for a Business Support Executive.
Kindly see below all details and the job descriptions:
Working Days: Monday to Friday
Working Hours: 8:15 AM to 4:30 PM
Work Experience: Minimum 3 years in a similar position
Academic Requirements: Degree in Business Administration/ BSC Chemistry
Main Purpose:
The job incumbent shall be responsible for providing operational and administrative support to the business developement & Sales team. He/She shall coordinate with different departments, supporting decision-making through reporting and analysis and ensuring smooth documentation and follow up across the organisation.
The job incumbent shall be responsible for providing operational and administrative support to the business developement & Sales team. He/She shall coordinate with different departments, supporting decision-making through reporting and analysis and ensuring smooth documentation and follow up across the organisation.
Key Responsibilities:
Product & Business Support:
- Requests and follows up quotes from suppliers and clients
- Assists sales team with order processing and required documentation
- Ensures timely availability and communication of product documentation (MSDS/TDS/COA)
- Coordinate with invoicing to validate purchase orders and prices
Administrative Support:
- Monitors, updates and secures bulk purchase orders from clients and keeps track of same
- Send bulk purchase orders tracking to clients as and when required
- Provides clients with tracking updates and monthly reports
- Maintains accurate customer records and secure filing of documents
- Issues proforma invoices for clients as requested
Reporting & Analysis:
- Prepares monthly sales analysis and trend reports for management
- Monitors and report turnaround time for quotations and confirmations
- Tracks budget versus actual and highlight variances
- Provides sales performance reports to clients and management
Delivery & Payment Follow up:
- Oversees that delivery of goods are done efficiently
- Informs client of any discrepancy in delivery as advised by operations team
- Follows up on payments and outstanding invoices
Stock Management:
- Verifies accuracy of works carried out at client's place as per details obtained from storekeeper and update the system accordingly
- Ensures updates and accurate price list as when required and communicates same to sales teams
Sales & Marketing Support:
- Maintains and update client databases, sales pipelines and CRM systems
- Supports Business Development and Sales Team in ensuring high service levels
- Coordinates statement of Accounts with Finance team as and when requested
Client Relationship and Retention:
- Handles client queries, complaints and feedback promptly
- Monitor retention rates and analyses client behavior (order frequency, product mix, margins etc)
- Compares growth from new versus existing clients
- Identifies opportunities for cross-sell and upsell
- Identifies over reliance on particular clients and predicts futures orders using trends and patterns
- Tracks overdue invoices and payment patterns
Tender/ Costing:
- Maintains supplier database with relevant information
- Assists in preparation of tenders by selecting best suppliers based in price, product, country of origin, payment terms amongst others and provide same to sales te
- Performs provisional costing for products by estimating costs and related charges by referring to internal software and providing same to MD or Sales team as required
- Communicates with suppliers as and when requested
Hidden Company
- SOCOTA Phoenicia Business Park, Sayed Hossen Road,, Solferino - Phoenix,, Mauritius
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