Business Process Specialist

Adecco is an International HR and Consultancy firm. Our client, forming part of a major local group, is looking for a Business Process Specialist.

Our client, forming part of a major local group, is looking for a Business Process Specialist.

Reporting to the Business Process Specialist, the successful candidate will be responsible to lead the continuous improvement efforts with the Business Units by stimulating, designing, monitoring, measuring, executing, and evaluating their business processes, under the guidance of the Head of BPIS.

Main responsibilities:

ACCOUNTABILITY        : Business Process – Continuous improvement

Key Responsibilities

• To establish & coordinate the internal network of lean referrals within the group.
• To stimulate the ongoing lean improvement process through the training & use of adapted methodologies such as Kaizen, 5S, Gemba walk, Measurement, Monitoring, Standardization, Pareto, testing before implementing & change management.
• To map out existing processes in the organisation and design new ones benchmarked on best practices and standards.
• To coordinate the implementation of improvement projects with the Business Units: through identifying priorities, formalising the scope, establishing action plans and monitoring the progress.
• To report & communicate on the projects’ impacts for the Business Units using metrics.
• To identify and communicate on project risks in a timely manner.
• To work collaboratively across the group to achieve mutual objectives.
• To ensure that the respective project teams and key stakeholders are kept informed across relevant project activities across the Group.
• To ensure the business continuity of the improved processes in the Business Units.

Qualification:

• Master or other post-graduate qualifications is an advantage.
• Equivalent combination of education and experience

• At least 4 years’ experience with methodologies in business process, project management, Lean Management, Change management and organizational redesign experience.

Candidate profile:

• Ability to organise, prioritise, meet deadlines and maintain a high degree of accuracy.
• Must have excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process.
• Communicates effectively with business, technology, and senior audiences.
• Excellent analytical and problem-solving capabilities, including problem structuring, analysis and ability to translate information into actionable implications and recommendations.
• Proficiency in negotiating priorities and resolving conflicts among project stakeholders and ability to influence others and function effectively in a collaborative work environment.
• Must have strong organizational skills and be able to prioritise and manage multiple priorities and meeting deadlines.