Beauty Therapist

The Beauty Therapist is responsible for delivering a wide range of professional beauty treatments and personalized services to guests, ensuring exceptional service standards, hygiene compliance, and an outstanding wellness experience.

Key Responsibilities

• Perform professional beauty treatments including facials, body treatments, waxing, manicures, pedicures, and other aesthetic services.

• Conduct skin analysis and recommend suitable treatments and retail products.

• Maintain the highest standards of hygiene, sanitation, and safety in treatment rooms and equipment.

• Ensure treatment rooms are prepared and fully stocked before each appointment.

• Build and maintain strong guest relationships through personalized service and follow-up.

• Promote and upsell spa products and services to achieve revenue targets.

• Handle guest feedback professionally and escalate concerns when necessary.

• Maintain accurate guest records and treatment history.

• Support spa reception when required (booking appointments, handling payments).

• Adhere to company policies, grooming standards, and service protocols.

Qualifications & Requirements

• Diploma or certification in Beauty Therapy, Aesthetics, or related field.

• Minimum 1–2 years’ experience in a spa, hotel, or beauty clinic (luxury environment preferred).

• Strong knowledge of skincare products and treatment techniques.

• Excellent interpersonal and communication skills.

• Professional grooming and presentation.

• Ability to work flexible hours, including weekends and public holidays.

• Sales-oriented mindset with customer-focused attitude.