DMS BPO Services Ltd is currently looking for customer-oriented individual who can contribute positively to its dynamic working environment towards meeting its goals by ensuring full compliance of the financial interests of the company.
RESPONSIBILITIES & DUTIES
- Check KYC documents and activate accounts
- Monitor and update existing account opening procedures
- Process and monitor client deposits & bonus operations
- Investigate and process client withdrawal requests
- Processing and proceeding with affiliate payments
- Process internal and external transfers
- Conduct security checks of clients via telephone, request additional documentation and communicate with banks and processors
- Ensure compliance with the company’s anti-fraud policy by conducting thorough investigations
- Provide assistance to all department for back office related tasks in a timely manner
- Assist clients with general finance/ KYC inquiries
- Report to Team Leader as per the reporting requirements
- Carry out any further duties assigned by your line manager
- Contribute to a positive and dynamic working environment
REQUIREMENTS
- Diploma or University/ College Degree in Accounting/ Mathematics or a Management field or any equivalent qualification
- Fluency in English and in at least one additional language
- I.T. Proficient
- Minimum 1 year experience in AML/ CFT, compliance, data entry, processing of transactions or similar.
- Excellent written and verbal communication
- Able to work in a fast-paced environment
- Multi task and able to work within strict deadlines
- Strong organisational skills
- Flexible to work on weekends and public holidays and in shifts that suits business requirement on a 24/5 rota basis (shifts: 07:00-15:30; 15:30-midnight; Midnight-7am)
BENEFITS
A very competitive remuneration and benefits package is offered to all successful candidates including medical insurance, in addition to the opportunity to work within an exciting and engaging work environment where you will be given the tools and guidance to reach your full potential.
Applications must be made through www.myjob.mu
All applications will be treated as confidential.