The Back Office Administrator is responsible for the processing of all the transactions and documents for the clients of HotForex, a world leading Financial Trading broker. Will be required to work shifts (including night shifts) in order to provide a 24 hour cover for the company
REQUIREMENTS
- SUCCESSFUL CANDIDATES WILL BE REQUIRED TO WORK ON SHIFTS (providing 24 hour cover over a rota basis, (shifts: 07:00-15:30 ; 15:30-midnight; Midnight-7am)
- KINDLY DO NOT APPLY IF YOU CANNOT WORK THIS SHIFT.
- Candidates should reside in the Plaine Wilhems
- University Degree
- Minimum 1 year experience, experience in AML/CFT, compliance, data entry, processing of transactions or similar
- Fluency in English – extra language would be considered an advantage
- Able to work in a fast paced environment
- Have the ability to multi task and work to strict deadlines
RESPONSIBILITIES & DUTIES
ï‚· Processing and monitoring client deposits
ï‚· Investigating and processing client withdrawal requests
ï‚· Processing internal and external transfers
ï‚· Providing assistance to all department for back office related tasks in a timely manner
ï‚· Processing and monitoring bonus operations
ï‚· Ensuring compliance with the company’s anti-fraud policy by conducting thorough investigations
ï‚· Conduct security checks of clients via telephone, request additional documentation and communicate
with banks and processors
ï‚· Checking KYC documents and activating accounts
ï‚· Processing and proceeding with affiliate payments
ï‚· Generating accurate daily net deposit reports
ï‚· Assisting clients with general finance inquiries
ï‚· Processing payments for VPS
ï‚· Providing daily screenshots of payment gateway balances for accounting reconciliation