B to C Operations Supervisor

The B2C Operations Supervisor is responsible for ensuring the smooth execution of delivery operations within the B2C department by dispatching orders in full, on time, and in accordance with customers’ requirements, as well as organizing the collection of empties when necessary.

Order Dispatching

• Ensures all products are fully available for confirmed orders
• Dispatches orders efficiently in line with customers’ requirements
• Ensures all equipment required by customers is delivered within the requested timeframe

Manpower Management

• Enforces discipline in accordance with company policies
• Monitors subordinate performance to maintain and improve efficiency
• Supervises team members and assigns tasks effectively

Collection of Empties

• Organizes and follows up on the collection of empty items after events