Assistant Recep/Receptionist

🌟 Job Opportunity: Assistant/Receptionist – Fast-Growing Hospitality Group 🌟

About Us:
We are a vibrant, fast-expanding group operating across the hospitality sector, known for our commitment to excellence, innovation, and service. With several boutique properties and service brands under our portfolio, we pride ourselves on creating exceptional guest experiences and a supportive work environment.

Key Responsibilities :

• Greeting guests warmly and assist with check-in/check-out.
• Handle room bookings, cancellations, and special requests.
• Answer phone calls, emails, and provide hotel information.
• To lead the reception team in delivering seamless guest service.
• Coordinate with housekeeping and other departments.
• Handle guest concerns or escalate to Manager when necessary

Profile, skills & experience:

• SC/HSC or Diploma in Hospitality.
• 2+ years of receptionist experience.
• Proficiency in Microsoft Office.
• Ability to work under pressure.
• Customer-oriented
• Ability to adapt effectively to an evolving environment.
• Strong leadership, problem-solving, and communication skills.
• Excellent communication and customer service skills.

Why Join Us?

• Attractive remunaration policy
• Be part of an ambitious, people-focused company with exciting growth plans
• Enjoy a collaborative and empowering work culture
• Opportunity to make a real impact from the ground up