Analytics Support Specialist
Join Our Team as an Analytics Support Specialist!
Are you passionate about driving excellence in Business Intelligence (BI) and Data Analytics? Do you thrive in providing top-notch customer service while ensuring seamless operations? If so, we have an exciting opportunity for you!
Responsibilities:
- Manage incident resolution and support requests for our Analytics users
- Monitor data flows to ensure up-to-date and quality reporting
- Proactively communicate with stakeholders to address any issues
- Contribute to service improvement projects and provide constructive feedback
- Provide technical training on cutting-edge data tools
- Support the functional use of Analytics reports and ensure customer satisfaction
Requirements:
- Bachelor's degree in IT/Computer Science with at least 3 years of experience
- Fluent in English and French
- Strong analytical and conceptual skills
- Proficiency in Excel, SQL, and database modeling
- Knowledge of Java (preferred)
- Excellent problem-solving and communication abilities
- Self-motivated, autonomous, and a team player
Don't miss this opportunity to be part of a dynamic team driving innovation in a complex environment! Apply now to unleash your potential and grow with us.
Should you wish to apply, follow the below link and follow the instructions:
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