Administrative Coordinator (Sales)

Administrative Coordinator (Sales)

Our client is seeking to recruit an Administrative Coordinator – Sales to join their sales department.The ideal candidate will be reporting to the Sales & Marketing Manager.

Position Objective

• To provide administrative assistance to the Sales Department and Sales & Marketing Manager.
• To supervise the activities of the Sales team.

Responsibilities

Sales Support:

• Provide assistance to the Management of the Sales department in day-to-day activities.
• Ensure adequate administrative service by:

Answering salesmen requests, preparing quotes and following up on orders,

Ensuring tendering process follow up,

Assisting in creation of deposit & credit accounts and contract creation.

• Provide administrative support to the sales team, such as preparing quotes, proposals, and contracts.
• Assistance to the Manager and updating CRM systems with accurate and up-to-date information.
• Coordinate sales-related activities, including scheduling meetings and follow-ups.
• On time Debtors ageing report submission and update.
• Vipertex and leaves handling.
• Coordinating employees request to HR.
• Provide ongoing support and guidance to sales staff.

Blanket Order:

Approval of Blanket Order for clients:

• Seek approval from Supervisor / Manager to Accountant to cross verify and give approval to proceed.

Documentation and Reporting:

• Maintain accurate and organized sales and customer records.
• Assist the Sales & Marketing Manager/ Sales Lead.
• Sales reports, performance dashboards, and analytics for management review.

Health & Safety Ethics:

• Ensure that equipment provided by the company are not willfully or recklessly damaged, interfered with or misused.
• Take reasonable care for own safety & health and that of other persons who may be affected by our acts or omissions at work.
• Report any hazardous incidents or issues to the superior.
• Adhere to the approved and established procedures and to the company’s terms and conditions of service.
• Liaise with HOD whenever the approved and established procedures cannot be observed.
• Ensure cleanliness of workplace.

Qualifications

Basic Qualification / Education / Vocational Training:

HSC

Diploma in Management or related

Advanced Qualification / Certification / Specialist Training:

Degree in Management or related

Minimum Experience:

At least 2 - 3 years in Administration and Sales or in Customer Care

Desired Experience:

Degree in Management or related

Technical Competencies

The main areas based on the expectations of the management (as set in the section on KPIs below) are as follows:

• Knowledge of Sales tools and techniques
• Knowledge of MS Excel and Pivot table
• Customer Relationship skills
• Extensive Product Knowledge
• Reporting skills

Behavioural Competencies

• Administrative skills
• Planning skills
• Attentive to details
• Organisational skills
• Communication skills
• Customer service
• Honesty and Integrity
• Problem solving