Account Manager (Sales)

To identify and win customers through sustained prospection and sales activities and to retain customers by preventing them from disconnecting and also decrease churn rate by maintaining the service level.

Preferred qualifications and experience:

• Minimum: HSC + Certificate in sales & marketing or ICT related field with 3 years' direct selling experience within the Telecom /IT Sector.

• Or Diploma in Business Studies / Sales / Marketing with minimum 2 years' direct selling experience

• Or any other acceptable qualifications and experience

Key Duties & Responsibilities

• Find new customers on Connectivity, Cloud, Data Center, Mobile services and devices.

• Develop strategies and plans to identify new sales opportunities. 

• Able to present the full portfolio of services and product to customer and prospect.

• Deliver adequate proposal to customer.

• Ensure healthy and effective pipeline management.

• Negotiate and close deal with appropriate offers.

• Follow up on expiry contract of corporate customers.

• Respond to customer needs, questions and queries in an efficient and effective manner.

• Keep abreast with technology and latest telecommunication products and services.

• Participate in customer events and marketing activities.

• Follow up on customer accounts to ensure settlement.

   

Preferred skills, knowledge and aptitudes

• Valid manual driving licence for private car is a must

• Sales and target oriented

• Cost conscious. Quality oriented with a strong bias for continuous improvement.

• Creative and technology-oriented

• Customer focused

• Excellent communication, presentation & interpersonal skills

• Proficient in Excel, Word and Power Point