Your role at HFM:
- Presents products and services of HFM to prospective clients in informative manner.
- Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
- Provides guidance to new clients on the onboarding process and develops client relationships .
- Cultivate successful client relationships and maintains a high level of client satisfaction.
- Knows all the features and benefits of all products, services and trading systems and tools offered.
- Attains full understanding of the Company’s internal operating systems.
- Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
- Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
- Explains to clients the Company's trading system.
- Inputs detailed and accurate data and information in all internal systems.
- Develops a sound understanding of trading market conditions on a daily basis.
- Is proactive in self-development regarding industry knowledge.
- Carries out any further duties assigned by their line manager.
Requirements
- 1+ years experience in sales and trading knowledge is advantageous.
- Sales-driven attitude with the ability to work independently and demonstrating strong performance.
- Familiarity with online trading or financial markets.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, performance-driven environment.
- High level of professionalism and work ethic.
- Prior experience in similar roles will be an advantage.
- Applicants must be eligible or have legal authorization to work in the country where the position is based.
Benefits
- Attractive remuneration package.
- 22 days of Annual Leave (reaching up to 30 days per year based on years’ service).
- Friday afternoons off (during December & January).
- Birthdays are always a day off!
- Long-Service Recognition Awards.
- Referral Bonus – refer a candidate we would all enjoy to work with!!
- Participation in the Company’s Medical Scheme from day one (Eagle)!
- Unlimited snacks, fruits and beverages.
- Complimentary periodic lunches at the office.
- Fun team-building activities & Corporate events.
- Magnificent offices in Iconebene.
Ready to Kick Off an Exceptional Career?
Join HFM and shape your future with a company that values growth, innovation and people.
Sounds like you? Let’s write the next chapter together.
All Applications will be handled with the strictest confidentiality.
