AEROW is a leader in IT, Enterprise Content Management (ECM), BI, Performance, Digital and Change Management. As member of the ECM team, you will be involved to help customers to develop, customize and maintain ECM applications...
AEROW is a leader in IT, Enterprise Content Management (ECM), BI, Performance, Digital and Change Management.
AEROW has two missions :
As member of the ECM team, you will be involved to help customers to develop, customize and maintain ECM applications.
Responsibilities
- Provide support to customers and project management team.
- Diagnosis and Troubleshooting of ECM applications
- Development of change requests and bugfixes (configuration, development with IDE)
- Generate support activity reports
- New releases application deployment
- Occasional overtime, this is primarily an 8:00 AM - 5:00 PM weekday position
Qualifications/Experience
- Hold a degree in Computer Science or any other related field.
- Ability to provide technical support to customers
- Excellent customer service and communication (written and verbal) skills are required
- The candidate must: