The Sales and Administration Management Coordinator will provide support to our Italian Sales and Administration team, by managing a portfolio of clients and dealing with administrative and after-sales tasks.

Presentation of the Company:

goFLUENT offers distance English and Other languages training, combining eLearning, telephone lessons, and written practice coaching, among other complementary solutions, to help global corporations communicate with their global audience. goFLUENT is established in 18 countries and powered by more than 500 employees. goFLUENT has assisted more than 200,000 learners from over 2,000 organizations become more efficient when doing business globally and managing intercultural situations. With a global average satisfaction rating of 98%, goFLUENT’s wide array of solutions has helped pave the way for organizations to succeed worldwide.

Job description: 

To provide support to our Italian Sales and Administration team, by managing a portfolio of clients and dealing with administrative and after-sales tasks.

Missions:

To process and follow-up client's orders, assembling the administrative documents related to the training, the invoicing and bad debts collection.

To elaborate and present training reports to clients, by being prompt and responsive to client's requests.

To provide after-sales service for the administrative part. You will also contribute to the sales development by optimizing the quality of the customer service. This description is not limited

Profile and skills sought:

- Higher school certificate minimum required.

- Excellent level in Italian, written and oral

- Good level of English in writing and oral - THIS IS MANDATORY. Candidates who do not comply with this requirement, will not be taken into consideration.

- You will have to demonstrate your experience (1 to 2 years minimum) in a similar position

- Good  knowledge of the field of ongoing education with new technologies would be an advantage.

Working Hours: 9am - 6pm, Italian Time (11am - 8pm from March to October and 12pm - 9pm from October to March, Mauritius Time)

Salary: From Rs 20,000 fix to Rs 29,000 based on certain criteria + Variable compensation based on KPIs