Our client, a well reputed brand in the hospitality industry, is currently looking for an F&B Manager to work at their resort in the West. The F&B Manager will be reporting to the EAM and GM of the resort.
A highlight of the responsabilities:
• To ensure that each Food and Beverage outlet is managed successfully as an independent profit center.
• To coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, operating equipment and FF&E requirements in line with the compilation of the annual business plan.
• To monitor all costs and recommend measures to control them.
• To ensure that the department operational budget is strictly adhered to.
• To ensure that all the outlets and banquet are managed efficiently according to the established concept statements.
• To ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual.
• To monitor service and food and beverage standards in all outlet.
• To work in close collaboration with Executive Chefs to take corrective action where necessary.
• To establish a rapport with guests maintaining good customer relationship.
• To handle all guest complaints, requests and enquiries on food, beverage and service.
• To coordinate the formulation of the annual marketing plan to establish a list of marketing activities in line with the compilation of the annual business plan.
• To conduct daily operations briefing with the Outlet Managers, Assistant Managers or Supervisors.
• To identify market needs for both, hotel guests and the local market.
• To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.