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Claims Handler

  • Plaine Wilhems
  • 10,000 - 20,000
  • Permanent
  • Added 23/10/2017 
  • Closing 06/11/2017

Dealing with travel claims for specific clients and handle Halo claims for collision damage waiver. In addition, deal with accident exchange ( call make to garage for cost of towing) and TicketMaster Refund( refund of policy premium on ticketmaster).

 

Main duties:

  • Handling of claims in an acceptable time limit (SLA)
  • Call to be made to garage for cost of towing (accident exchange)
  • Refunds of insurance premium (TM Refunds)
Competencies:
  • Mastery of the Customer and Call Center business processes (Customer Relationship)
  • Good speaking and listening skills
  • Full concentration and good analytical skills
  • Team spirit
  • High sense of confidentiality and discretion
  • Good presentation

Allianz Services Mauritius

Allianz Services Mauritius

 

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