Training System Administrator providing administrative support to the Ceridian Education Center CEC (Learning Management System) and metrics and dashboard reporting.

Job Summary 
Training System Administrator providing administrative support to the Ceridian Education Center CEC (Learning Management System) and metrics and dashboard reporting.

CEC Responsibilities: 

• Set up new training items, curricula, courses, programs, training events and assessments in the CEC.
• Handle day-to-day administration requests, such as setting up new users (employees and contractors), fielding tickets for users unable to access CEC, unlocking assessments.
• Assign training to users.
• Register users for training.
• Create new exams using PQE, run standard/modified reports, create custom reports (Plateau Report Designer – SQL); partnering with Analytics team
• Import data into LMS. Troubleshoot and resolve issues with import files. 
• Maintain security access of new and existing users in all internal systems.
• Work towards creating common standards in the CEC; partnering with other functional groups using the CEC.
• Become expert on functionality of CEC system.

Reporting/Dashboard Responsibilities:

• Create monthly dashboards for Support Training Delivery leadership on internal and external training activities and trends utilizing data from Microsoft Access and a custom SharePoint database.
• Create, modify and troubleshoot complex Excel import files for a custom Microsoft Access database using Visual Basic code.
• Understand reporting needs of key stakeholders. Extract data and run reports, as requested, from LMS, WebEx, Microsoft Access and custom SharePoint database.
• Run consolidation of weekly reports; import into RTM database.
• Run various Crystal reports; input data into Excel dashboards.
• Update Pivot Tables, as needed to refresh data.
• Maintain documentation on internal processes.

Qualifications: 
• Demonstrated experience with troubleshooting system errors and upgrades
• Strong working experience with SQL, HTML, and Visual Basic 
• Advanced level experience with Excel and imports
• Experience with administrator responsibilities in WebEx Training Center
• Advanced level experience with Microsoft Access
• Strong experience with technical systems administration
• Strong analytical and problem solving skills
• Demonstrated ability to learn new applications, processes and technologies quickly
• Excellent organizational, self-management and time management skills
• Demonstrated ability to research and identify creative solutions for situations that are outside standard functionality of multiple systems
• Strong verbal and written communication skills

Please apply directly on the below link:

https://www.mydayforce.com/CandidatePortal/en-US/mydayforce/Posting/View/6245