Client Administrator

Adecco is an International HR and Consultancy firm. Our client, in the finance sector is looking for a Client Administrator.

Reporting to the Manager, the successful candidate will be responsible for:

Main Responsibilities

• Administer portfolio of Defined Benefit and Defined Contribution pension schemes of clients assigned.
• Act as principal point of contact for any client issues
• Deal with general enquires and correspondence from members, clients, governing body, the pensions regulator and communicating with them appropriately.
• Counsel clients based on their requirements and provide updates to clients / governing body.
• Review, discuss and agree on fund strategy with the governing body, investment managers and other related parties.
• Provide input for Management Reporting.
• Manage the financial resources of the pension schemes and monitor cash flow requirements.
• Management of meetings and assemblies.
• Provide accurate, timely and relevant information to members.
• Monitor changes in the legislation for pension schemes under administration.
• Ensure compliance with legal and regulatory requirements.
• Provide assistance to junior employees.
• Ensure customer service satisfaction and maintain good client relationships.
• Any other cognate duties as assigned by Reporting Line

Qualifications:

• HSC or an equivalent qualification.
• Degree in Marketing and/or Management or any equivalent qualification.

Candidate profile:

• At least 2 years relevant working experience in a similar position.
• Customer oriented.
• Excellent organisational and technical skills.
• Outgoing Personality and excellent communication skills (both verbal and written English and French).
• Result Oriented.
• Ability to work under pressure and tight deadlines.
• Positive attitude.
• Fully conversant with MS Office Tools.