The Receptionist & Event Planner performs a wide range of administrative and secretarial duties in the organisation and assists/supports the Community and Office Manager in all aspects of activities in order to facilitate an effective and efficient operation of the co-working space.

Responsibilities

Serve as first point of contact for all members and guests within the Community;

Answer any incoming phone calls while providing basic information when needed in a warm, confident and friendly manner;

Receive and sort daily mail/deliveries/couriers;

On boarding new community members;

Supervise the contract signatures and collect the payments (cheque, cash, card);

Add the new members to the databases (Access control, Printers, Website, Facebook Page/Group);

Manage meeting, training and board room reservations through our booking system;

Maintain security by following procedures and controlling access;

Having an eye for detail and ensuring that premises are always neat & perfect;

Ensure administrative ad-hoc duties;

Assist in delivering an amazing experience for our community members, partners and key stakeholders;

Work with the Community & Office Manager to build connections amongst our members through events and personal introductions.

Profile

HSC or higher;

Minimum of 2 years relevant work experience;

Experience in customer service;

Good knowledge of IT and office software tools;

Respect strict confidentiality and integrity;

Solid communication skills in English & French (both written and verbal);

Ability to be resourceful and proactive in dealing with issues that may arise;

Ability to organise, multitask, prioritise and work under pressure;

Have a positive, entrepreneurial attitude.