This job is expired


  • Riviere du Rempart
  • Not disclosed
  • Permanent
  • Added 09/01/2017 
  • Closing 08/02/2017


To handle guest luggage on arrival, departure and during stay in an efficient manner.



  • Customer Service
  •  Actively participates in the provision of excellent service to guests
  • Cordially welcomes guests on their arrivals and opens car doors
  • Converses with guests to obtain feedback and suggestions for improvement
  • Guides guests towards service outlets as and when requested
  •  Answers telephone calls in Front Office area when requested
  • Handles customer complaints efficiently through appropriate interaction and/or referral to Head Porter.
  • Logbook Updating
  • Promotion and Direct Up-selling
  • Provides any required information, facilities to educational tours and to supply customers with hotel features
  • Informs of guest arrivals by beating triangle
  • Prepares “mise-en-place” of cold towels
  • Opens doors of vehicle upon guest arrivals at the Hotel
  • Delivers fax, mail, email and messages as instructed
  • Controls taxis request towards service outlets as and when requested
  • Checks with Reception if keys have been returned and guest account settled before guests’ departure
  • Luggage Handling
  • Keeps luggage trolley in good running condition
  • Other cognate duties

Merville Beach

Merville Beach


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