Administrative Officer

The Administrative Officer is responsible for providing efficient administrative and operational support to ensure the smooth day-to-day functioning of the organisation.

Key Responsibilities
Administrative & Office Management
Manage daily office operations and ensure administrative processes run efficiently
Handle correspondence (emails, letters, calls) and route to relevant stakeholders
Maintain accurate records, filing systems, and documentation (digital & physical)
Coordinate meetings, prepare agendas, take minutes, and track action points
Manage office supplies, service providers, and basic procurement
Maintain employee records
Coordinate recruitment logistics
· Prepare agendas and take minutes
· Organize travel arrangements and accommodation
· Coordinate company events or workshops

Reporting & Documentation
Prepare basic reports, presentations, and internal documents
Maintain and update databases, trackers, and registers
Ensure compliance with internal policies and administrative procedures
Prepare invoices for clients and do debtors recovery
Prepare payment voucher for payments and deal with suppliers.

Coordination & Support
Act as a point of contact between departments and external partners
Support HR and Finance with administrative tasks (leave tracking, onboarding documents, invoices, etc.)
Assist management with ad-hoc operational and administrative requests
Required Skills & Competencies
Strong organisational and time management skills
Excellent written and verbal communication
High attention to detail and accuracy
Ability to prioritise tasks and meet deadlines
Professional discretion and confidentiality
Proficiency in MS Office / Google Workspace

Qualifications & Experience
ACCA Level 1
2–4 years’ experience in an administrative or office support role
Experience in a corporate or professional services environment is an advantage