HR & Quality Manager

Leads talent acquisition, onboarding, and career development to attract and retain top talent. Manages performance, employee relations, and learning initiatives to foster a positive, productive workplace. Drives HR data analysis, risk management, and quality assurance, including ISO certification.

Talent Acquisition and Onboarding

• Develop and implement recruitment strategies to attract top talent
• Oversee the recruitment process, including screening resumes and conducting interviews, providing guidance on candidate selection
• Onboard new hires, ensuring they understand company culture, policies and benefits
• Implement career development initiatives and succession planning

Performance Management

• Implement a value-based performance management system focused on continuous feedback and development.
• Support managers with performance reviews and improvement plans.

Talent Management

• Collaborate with CPO on performance management, coaching and development plans for employees.
• Assist with succession planning and identifying high-potential employees.
• Establish and enforce HR policies, procedures and best practices to ensure consistency and compliance.

Learning and development

• Develop training programs to enhance employee skills and prepare for future business needs.
• Promote a culture of continuous learning.

Employee Relations

• Address and resolve employee relation issues, including mediating conflicts and handling disciplinary actions when necessary.
• Fostering a positive work environment that keeps employees engaged and motivated.

Payroll and Compensation

• Assist the Finance Department with payroll by ensuring employees are paid accurately and on time, while adhering to tax regulations and company policies.
• Develop and maintain competitive compensation and reward programs.

Compliance and Risk Management

• Ensure compliance with employment laws and regulations.
• Manage and mitigate HR-Related risks.
• Stay up to date on HR trends and best practices.

Data Analysis and Reporting

• Analyse HR data and metrics to identify trends and inform decision-making.
• Provide regular reports and data analysis on HR metrics and key performances to CPO.

Health, Safety, Welfare and Well Being

• Ensure employee well-being by addressing physical and mental health, stress management and workplace safety.
• Provide personal protective equipment (PPE) and ensure compliance with safety regulations.

Quality Assurance and Compliance

• Lead the ISO surveillance and certification process, ensuring compliance with quality standards
• Ensure adherence to all labour laws and company policies.
• Oversee disciplinary and grievance processes.

Regulatory Compliance and Ethics and Adherence to Company Policies

• Maintaining compliance with company mission, values and vision.
• Engaging professionally with stakeholder and demonstrate integrity.
• Adhering to national and local regulations and safety standards.
• Taking responsibility and be accountable for health and safety measures.
• Strictly following internal procedures according to ISO Standard.
• Promoting business ethical practices and integrity in all professional dealings.
• Staying informed about changes in healthcare regulations and adjust strategies accordingly.

Qualifications

• Bachelor’s Degree in Human Resource Management, Psychology, or related field.
• A Master’s Degree (e.g. MBA with HR specialization) is an added advantage.

Experience

• 10 years of experience in HR roles, with at least 5 years in a managerial position.

Competencies and Skills

• Strong knowledge of Workers’ Rights Act, and Labour laws.
• Ability to align HR strategies with business goals.
• People management and leadership.
• Organizational development and change management.
• Strategic workforce planning.
• Strong interpersonal and communication skills.
• Emotional intelligence and diplomacy.
• Problem-solving and conflict resolution.
• Adaptability and resilience in a fast-paced environment.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint),
• Experience with HR software (Sicorax, Vipertex)
• Familiarity with Performance Management tools.

Management reserves the right to call only the most suitable candidates for an interview and may choose not to make any appointment as a result of this advertisement.