Administrative & Sales Support

• Manage partner records and ensure partner data is regularly updated.
• Handle various support requests for partners via the France zone ticketing system.
• Update and monitor support dashboards for distribution networks, including tracking ongoing challenges.
• Participate in the setup and delivery of training programs for partners.
• Promote and support the use of digital tools and platforms made available to partners.
• Contribute to the updating and maintenance of website tools.
• Assist in the organization of events in Mauritius & the Indian Ocean region.
• Contribute to the creation of communication materials related to social media management and internal communications.
• Develop feedback forms as part of various ongoing projects.
• Manage training rooms and internal working environments.
• Record, prepare, and verify orders.
• Participate in the monthly inventory in accordance with company policy.

Skills:

• Minimum qualification required.
• BA (Hons) degree is an advantage.
• Good command of office and IT tools.
• Excellent written and spoken English and French.
• Knowledge of social networks, digital media, and basic public relations concepts.

• Attention to detail, strong analytical and summarizing skills, and excellent organizational abilities.
• Autonomy, curiosity, initiative, and a proactive, solution-oriented mindset.
• Dynamism, perseverance, and a strong customer/service-oriented approach.
• Excellent interpersonal skills, strong listening abilities, and the capacity to work effectively as part of a team.
• Creative mindset with the ability to adapt to a constantly evolving environment.