Waiter - Restaurant

The Waiter's role is to deliver exceptional service and creating memorable dining experiences for our guests while maintaining our standard.

DUTIES & RESPONSIBILITIES 

• Attend daily briefings in his/her department and receives instructions from superiors concerning the daily planning of the outlet that he/she is assigned to work for. 

   

• Follow-up of all procedures 
• Answer queries about all items on the restaurant menu, their basic ingredients and method of preparation 
• Perform “mise en place” of tables, service stations, as instructed by immediate superiors. 
• Clear tables when all guests have finished. 
• Present bill to guests and ensure that they are signed or paid and posted same in HMS system. 
• Ensure that all items ordered from the store are collected on a daily basis 
• Minimize Wastage 
• Ensure an efficient and high quality service to guests 
• Take part in training and implement accordingly 
• Keep superior informed about all unusual matters concerning any plans affecting his/her area 
• Follow up of HACCP procedures 
• Safety & Hygiene issues