RECEPTIONIST / FRONT OFFICE AGENT / GUEST RELATION OFFICER

Responsible for providing a pleasant and welcoming atmosphere for guests and employees. They will greet guests, check-in/out, answer phones and assist with the day-to-day hotel operations.

Responsible for providing a pleasant and welcoming atmosphere for guests and employees. They will greet guests, check-in/out, answer phones and assist with the day-to-day hotel operations.

• Greet all guests and assist in check-in and check-out.

• Provide friendly and courteous customer service to guests.

• Attend to all guests queries/ requests.

• Handle phone calls.

• Manage guest bookings and reservations.

• Assist with other administrative tasks as needed.

• Comply with all safety regulations and procedures.