Public Area Attendant

The Public Area Attendant is responsible for maintaining the cleanliness, hygiene, and overall presentation of all hotel public areas to the highest standards. This role ensures that guests experience a clean, safe, and welcoming environment throughout the property at all times.

Key Duties & Responsibilities

Cleaning & Maintenance of Public Areas

• Clean and maintain all public areas, including lobbies, corridors, elevators, staircases, restrooms, lounges, offices, and staff areas

• Clean entrances, glass doors, windows, mirrors, and handrails

• Vacuum carpets, mop floors, polish surfaces, and remove litter

• Clean and sanitize public restrooms regularly, ensuring supplies are replenished

• Maintain cleanliness of back-of-house and service areas as assigned

Health, Safety & Hygiene

• Follow hotel cleaning, hygiene, and sanitation standards at all times

• Use cleaning equipment, chemicals, and machinery safely and correctly

• Identify and report maintenance issues, damages, or safety hazards immediately

• Comply with fire safety, emergency, and infection control procedures

Guest Service

• Greet guests courteously and assist with basic requests or directions

• Respond promptly to guest needs and report complaints to supervisors

• Maintain guest privacy and professionalism at all times

Operational Responsibilities

• Maintain housekeeping trolleys, equipment, and storage areas in a clean and organized condition

• Complete cleaning schedules and task checklists as assigned

• Assist with deep cleaning, special cleaning projects, and event setups

• Support other housekeeping team members when required