Technico-Commercial - digital printing

We are recruiting a Technico-Commercial to manage the sales and technical support of digital printing solutions. This role combines commercial responsibility with hands-on technical intervention, including machine servicing, diagnostics, and parts replacement.

Key Responsibilities

Commercial & Sales

• Develop and manage a portfolio of clients in the digital printing sector

• Identify new business opportunities and grow existing accounts

• Prepare technical-commercial offers, quotations, and proposals

• Conduct product demonstrations and solution presentations

• Negotiate pricing and commercial terms in line with company policy

• Achieve assigned sales and margin targets

Technical Service & Support

• Install, configure, and commission digital printing equipment

• Perform preventive and corrective maintenance on customer machines

• Diagnose technical faults and carry out troubleshooting on-site

• Replace mechanical, electrical, and electronic components as required

• Ensure machines operate within manufacturer specifications

• Provide basic operator training to customers after installation

Customer Relationship & After-Sales

• Serve as the primary technical and commercial contact for assigned clients

• Ensure smooth coordination with internal service and logistics teams

• Follow up on machine performance, service interventions, and customer satisfaction

• Maintain accurate service and sales records in the CRM system

Market & Product Knowledge

• Maintain up-to-date knowledge of digital printing technologies and workflows

• Participate in manufacturer technical and sales training programs

• Provide feedback from the field to improve service quality and product positioning

Required Profile

Education & Experience

• Diploma or degree in Printing Technology, Engineering, Electronics, Electromechanics, or related field

• 3–5 years’ experience in a technico-commercial or technical role within the digital printing industry

• Proven experience in servicing, maintaining, and repairing digital printing equipment

Technical Skills

• Strong understanding of digital printing systems (hardware, software, workflows)

• Ability to diagnose faults and replace parts (mechanical, electrical, electronic)

• Comfortable working on-site with customers in production environments

• Ability to read service manuals, wiring diagrams, and technical documentation

Commercial & Personal Skills

• Strong communication and negotiation skills

• Customer-focused, problem-solving mindset

• Organized, autonomous, and reliable

• Able to balance sales activity with technical interventions