Electronic Security Specialist

Avacor Ltd is looking for an Electronic Security Specialist for its sister Company WeSecure Ltd

JOB SUMMARY

The Electronic Security Specialist is the go-to tech person for the electronic security projects. He is a professional that ensure the implementation of new products & solutions, delivers support to the technical team and coordinate with the administrative teams and customers.

KEY RESPONSIBILITES

• Install, configure, commission, maintain, and repair security systems to a high standard.
• Run accurate site surveys and translate customer needs into the right technical solution.
• Troubleshoot faults (software + hardware) and implement robust fixes.
• Perform quality checks on installations and interventions (testing, labelling, tidy workmanship, handover).
• Support technicians with guidance and best practices; be the escalation point for complex issues.
• Deliver short trainings to upskill the team (new products, configurations, networking basics).
• Provide clear technical information and reports to Sales and Administration when needed.
• Validate technical Job Cards, Surveys, and Reports as and when required.
• Examine security systems to confirm configuration, diagnosis, and troubleshooting.
• Coordinate with Management and other colleagues for the purpose of completing projects / work orders efficiently.
• Keep up to date about new products, systems, and developments.
• Make sure to be available during working hours & outside hours during standby days.
• For security measures of our clients, you will be required to remain on call outside your working hours and attend any site assigned to you by your Line Manager in case of any emergency.

KEY COMPETENCIES & SKILLS

• Good verbal and written communication in French and English
• Ability to gain in-depth knowledge of products features and to stay updated on industry trends to provide technical advices
• Customer oriented and ability to build rapport and understand customer needs
• Good leadership skills
• Good reporting skills
• Good presentation skills
• Good analytical skills
• Good team spirit

QUALIFICATIONS

• At least HSC
• A diploma or degree in electrical and electronics engineering would constitute an advantage
• A previous experience of at least three years in the same role or in a similar industry would constitute a definite advantage
• A valid driving license would constitute an advantage