Call Center Operator
- Plaine Wilhems
- 21,000 - 30,000
- Permanent
- Added 26/12/2025
- Closing 25/01/2026
- Nihad Beeharry
One of our client is looking for a Call Center Operator.
Key Responsibilities:
- Customer Interaction Answer incoming calls and respond to emails/chats, transferring calls to the correct department when needed.
- Problem Resolution: De-escalate complaints, troubleshoot issues, and offer solutions, owning the issue until resolved
- Call clients and customers to inform them about the company services and policies.
Key Skill & Requirements
- Strong communication Skills
- School Certificate
- Experience in a Call center office.
- Great active listening skills
- A patient and empathetic attitude
- Adaptability and flexibility
- Computer literacy
HELIUM BUSINESS SOLUTIONS LTD
- A3, Royal Road, Petite Riviere, Black River, Mauritius