Clinical Assistant

The purpose of this role is to ensures that patients have a clear understanding of their treatment protocols and assists in the meticulous follow-up of their treatment plans.

Main Duties & Responsibilities:

• Provide clinical support by assisting the main doctors during procedures such as embryo replacement, frozen embryo replacement, and Intrauterine Insemination (IUI).
• Follow up on lab results, report critical findings to the Medical Director promptly, and provide feedback to patients.
• Manage the ordering, inventory, and dispensing of medications and clinical consumables.
• Organize pre-treatment appointments, prepare instructions for patients, and coordinate programming/batching of patients for IVF, FER, IUI, and surgeries.
• Handle all patient queries via email and phone, ensuring high standards of patient service and satisfaction.
• Liaise with the laboratory to book embryo replacements and update patients about the progression of embryos after ovum pickup.
• Ensure continuous patient support.
• Perform any other cognate duties as directed by the Medical Director.

Qualifications & Experience

• Degree in Nursing or Medicine
• Previous experience in a fertility clinic or similar medical environment is highly desirable

Knowledge and Technical Competencies

• Excellent phlebotomy and clinical skills with a focus on patient safety and comfort.
• Proficiency in managing patient data and familiarity with healthcare management systems

Behavioural Competencies

• Strong organizational and multitasking skills.
• Effective communication abilities and a compassionate approach to patient care.

Interested candidates should send their CV not later than the 5th of May 2025.

Management of HSFC reserves the right to call only the best candidates to participate in the recruitment exercise and not to make any appointment following this advertisement.