Our client in the tourism sector is seeking to recruit a Junior Reservation Consultant who will report to the Reservations Supervisor.

Responsibilities:

• Booking of all aspects of travel including accommodation, tours, activities and transfer through Wild Horizons Zimbabwe.
• Managing Helpdesk enquiries, tasks and workload.
• Invoicing and post travel rate queries.

Profiles:

• HSC.
• Basic computer proficiency and understand of in-house systems.
• Data entry experience.
• Call centre experience beneficial but not necessary.
• Fluency in English is mandatory.
• Reliable with good phone manner and customer services.
• Previous travel industry is preferable but not essential.
• Experience within a sales environment.
• Excellent communication skills.
• Strong customer service skills, with an eye for detail.
• Proactive, organised, hardworking, self-motivated and focused.
• A passion for travel and a desire to become a genuine Africa safari expert.
• Basic understanding of Travel Industry Rates.
• Full training and support will be provided to the candidate.