Business Development Manager -MICE & Local DMC
- Flacq
- Negotiable
- Permanent
- Added 21/04/2026
- Closing 21/05/2026
- HR Department
The Business Development Manager will work closely with the Director of Business Development to drive revenue growth across assigned market segments. The role focuses on developing new business, managing key accounts, and promoting the resort in line with brand and group standards.
The main responsibilities are listed below and not limited to :
- Lead MICE Sales Strategy – Develop and execute a targeted sales plan to attract high-value corporate events, conferences, and incentive groups from both local and international markets.
- Build Strategic Partnerships – Cultivate relationships with corporate clients, event planners, travel agencies, and DMC partners to secure repeat and referral business.
- Design Bespoke Experiences – Collaborate with our events, F&B, and concierge teams to create tailor-made itineraries, from luxury catamaran cruises to private cultural tours.
- Market Intelligence – Monitor competitor activity, market trends, and emerging opportunities in the MICE and luxury travel sectors to keep our offerings ahead of the curve.
- Revenue Optimization – Negotiate contracts, packages, and pricing structures that maximize profitability while maintaining brand integrity.
- Event Oversight – Ensure seamless execution of events by liaising with operations teams, guaranteeing that every detail reflects our five-star standards.
- Brand Representation – Represent the hotel at trade shows, networking events, and industry forums, both locally and internationally.
Profile required for this position:
- Proven Track Record – Minimum 5 years in business development or sales within luxury hospitality, MICE, or DMC sectors.
- Market Expertise – Strong understanding of the Mauritian tourism landscape, corporate travel trends, and high-end client expectations.
- Relationship Builder – Exceptional networking skills with the ability to engage C-level executives, event planners, and travel industry leaders.
- Creative Vision – Ability to conceptualize and sell unique, high-value experiences that differentiate our brand.
- Negotiation Mastery – Skilled in closing complex deals while maintaining win-win partnerships.
- Plurilingual is a must – Fluency in English , French and any third language; knowledge of additional languages is a plus.
- Tech-Savvy – Proficiency in CRM systems, virtual event platforms, and digital sales tools.
Shangri-La Le Touessrok
- Coastal Road, Trou d’eau DouceRoad, Trou d’eau Douce, Flacq, Mauritius