We are looking for a detail-oriented, organized, and eager to gain hands-on experience in Human Resources / Quality within the hospitality sector? Join our team as an HR Intern / Trainee and play a key role in assisting to develop and improve operational procedures across our hotel.

Key Responsibilities:

• Assist in drafting and formatting Standard Operating Procedures (SOPs) for hotel departments
• Assist the HR Consultant to work closely with Heads of Departments to document operational processes
• Create clear and structured flowcharts for SOPs
• Support in organizing and maintaining SOP documentation
• Prepare basic reports and presentations on SOP progress

Requirements:

• Currently studying or recently completed a Diploma/Degree in HR, Hospitality, Quality/ Business Administration
• Proficient in Microsoft Excel, Word, and PowerPoint
• Ability to create flowcharts (Visio/PowerPoint or similar tools)
• Strong attention to detail and good organizational skills
• Good communication skills and willingness to learn

What We Offer:

• Practical experience in HR and hotel operations
• Exposure to SOP development and process improvement
• Supportive learning environment