Credit Control Support
- Port Louis
- Negotiable
- Permanent
- Added 01/04/2026
- Closing 13/04/2026
- Deeksha Domun
Supports credit control operations by communicating with customers, assisting the Credit Control Manager, and ensuring timely follow-up of outstanding payments, requiring strong communication, organization, and teamwork skills.
RESPONSIBLITIES:
1. Customer Queries:
• Respond to customer payment-related queries within a set timeframe, ensuring that all issues are resolved efficiently.
• Respond to customer payment-related queries within a set timeframe, ensuring that all issues are resolved efficiently.
2. Payment Follow-Up:
Maintain regular contact with customers through phone calls and emails to follow up on overdue payments, ensuring timely collections.
3. Internal Control Support:
• Assist the Credit Control Manager with the treatment of internal control items, including reconciling discrepancies and preparing documentation for audits.
• Provide administrative support for the credit control process, ensuring accuracy and compliance with company policies.
4. Customer Database Management:
Update and maintain the customer database with accurate information, including payment terms, contact details, and transaction histories.
5. Debtor Reviews:
Prepare and send out regular debtor reviews and reports to management, highlighting overdue accounts and follow-up actions.
6. Collaboration with Sales Team:
Organize one-on-one meetings with the sales team to dietraccount statuses, payment terms, and any issues affecting the credit process.
Ensure that the sales team is informed about credit contra mand any actions required
Ensure that the sales team is informed about credit contra mand any actions required
7. Incentives Calculation
Assist Credit Control Lead in the calculation of incentives.
8. Reporting
Data analysis
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