• Installing and configuring computer hardware, software, systems, networks, printers, and scanners. • Monitoring and maintaining computer systems and networks • Setting up accounts for new users

Main Responsibilities & Duties :

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• System administration for Windows server environments
• Plan and undertake scheduled maintenance upgrades
• Investigate, diagnose, and solve computer software and hardware faults
• Perform daily system monitoring
• Apply OS patches and upgrades
• Manage antivirus solution
• Install, configure, and maintainof PCs, Laptops, Printers, CCTV, IP Phones, IPTV, Mobile Devices, WIFI, associated peripherals and software
• Ensure technology is accessible and users equipped with appropriate hardware and software
• Manage the compilation and maintenance of an accurate inventory of hardware and software resources.

Qualifications and Experiences

• Certificates/Diploma/Degree in IT or any equivalent job experience
• Minimum one year of experience in a similar position
• Ability to work independently.
• Excellent communication skills (both written and verbal).
• In-depth knowledge of computer hardware, software, and networks.
• Ability to keep up with technical innovation and trends in IT support.
• Certification on CCNA, MCSA will be an advantage