The income Auditor has the main responsibility to verify and to balance entries as well as records of financial transactions reported by various hotel departments.

The Income Auditor has the main responsibility to verify and to balance entries as well as records of financial transactions reported by various hotel departments.

The person shall be responsible for the preparation and disposition of all Night Audit tasks.

DUTIES AND RESPONSIBILITIES:

Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. The holder of this position may, at any time be called to perform any other cognate duties at the request of management.

• Must be familiar with accounts procedures, Opera Cloud and TOUCHE.
• Apply and ensure the proper application of standards and procedures set by the company and those resulting from the Hotel Accounts Policy.
• Apply and ensure proper application of procedures and regulations concerning the night audit.
• Make suggestions to the Financial Controller to improve the revenue collection at point of sales and reception.
• Establish and maintain effective employee relation.
• Ensure that all new arrivals in the hotel (Check In) have been entered correctly in the Front Office system and that the correct rates have been applied.
• Ensure that vouchers from Tour Operators are available with the correct amount.
• Ensure that any departure from the hotel (Check Out) has been cleared from the Front Office System correctly and that all guests’ extras have been paid either in cash or by credit card.
• Ensure that all credit sales have been transferred to the correct Tour Operators.
• Whenever the night auditor finds any difference/anomalies, a written report has to be submitted to the Front Office Manager, Financial Controller and General Manager.
• Ensure that all point of sales have been closed and that all daily summary transactions have been printed out. Record any discount given by the different outlets.
• Ensure all cash sales and credit card sales are recorded on a daily summary sheet and is in compliance with the Opera Cloud system.
• Ensure that the batch analysis from the different banks agree to the credit card payments on the reception summary.
• Ensure that all print outs for the Accounts department are done before change of date.
• Ensure that all relevant documents are saved in the Night Audit Folder for future reference.
• Ensure that changes in date are done correctly, i.e., business date, point of sales date, audit date and telephone date.
• Be familiar with changes in trends.
• Ensure that room rates are changed accordingly to changes of low and high seasons.
• Perform any other duties as assigned by Management
• Speak with others using clear and professional language.
• Adhere to any policy of the department and hotel.
• Report any disciplinary and grievance matters to the Financial Controller.
• Ensures that a safe, hygienically fit working environment is maintained at all times and reports any concerns or faults immediately.
• Adhere to Occupational Safety and Health Act, local health and safety codes, and company safety and security policy 
• Promote energy efficiency and environment friendly actions
• Participate in training as and when required my Management
• Maintains highest levels of personal hygiene and grooming at all times, as per standard.