Cashier – Front Office / Sales / Operations Reports to Finance Manager. Responsible for processing payments accurately, handling cash and POS transactions, balancing the cash drawer, and providing excellent customer service.

Job Description – Cashier

Job Title: Cashier
Department: Front Office / Sales / Operations
Reports To: Finance Manager

Job Summary:
The Cashier is responsible for accurately processing customer transactions while delivering excellent customer service. The role ensures proper cash handling, efficient payment processing, and a smooth checkout experience.

Key Responsibilities:

• Process transactions accurately using the POS system

• Handle cash, credit/debit cards, and digital payments

• Issue receipts, refunds, and correct change as required

• Maintain a clean and organized cashier area

• Balance the cash drawer at the beginning and end of each shift

• Assist customers with queries or direct them to the appropriate team member

• Follow company policies and procedures for cash handling and security

• Report discrepancies or operational issues to the supervisor

• Support basic sales and customer service activities when needed

Requirements & Qualifications:

• Previous experience as a cashier or in customer service is preferred

• Basic math and computer skills

• Familiarity with POS systems

• Honest, reliable, and detail-oriented

• Good communication and interpersonal skills

• Ability to work in a fast-paced environment

• Willingness to work shifts, weekends, and public holidays

Skills & Competencies:

• Strong attention to detail and accuracy

• Customer-focused approach

• Good time management skills

• Integrity and accountability

• Ability to work effectively within a team